FAQ

Can I wash my shoe?

Yes! The shoes can be machine washed on a quick cycle at 30°C. We recommend using a laundry bag and avoiding high spin speeds to keep the paint in perfect condition. You can also clean them with a damp cloth to remove small stains.

What type of paint is used for shoes?

We use fabric paint, specifically designed to adhere to fabrics and ensure long-lasting results. This paint is flexible, which prevents it from cracking with use.

How long will it take to receive my order?

The estimated delivery time is 1 to 2 weeks. However, this timeframe may vary depending on demand and the shipping location. We will send you a tracking number so you can check the status of your order at any time.

If you need your shoes by a specific date, please let us know in the comments so we can take it into account.

Can I place a custom order?

Yes! We offer a customization option. Just fill out the form with your idea and we will contact you to coordinate the details and bring your unique design to life.

Does the paint wash off in the rain?

No, the paint we use is water-resistant. Your shoes will retain their original design even on rainy days.

Can I return the shoes if I change my mind?

We do not accept returns, as each pair of shoes is hand-painted and specially customized for each customer.

Can I exchange my shoes if they are the wrong size?

We do not offer size exchanges, so it is very important that you check our size guide before placing your order. If you have any questions, contact us and we will be happy to help you choose the right size.